Frequently Asked Questions

ORDER

You can track your order with the tracking code sent to e-mail when your order has been complited and shipped, or from "My account section" when you log throw your account.
We cannot change the price or pay you the difference after you have placed your order.
Yes, we have special service that handelling all vendors shop product together.

SHIPPING

The shipping fee varies based on the shipping country and the quantity of item ordered. You can check the shipping fee at the check-out page. Some promotional offers include free delivery. Follow our promotions to stay informed about free shipping offers.
The delivery process will be between 2 to 7 days depends and according to the destination country . All your orders are delivered by express shipping.
Depend on the seller rule, but normally takes 1-3 days.

PAYMENT

We accept PayPal . We accept Credit Card, Debit Card. We do not accept Cash on Delivery. We do not accept payment by bank transfer. We use alternative payment for wholesale.
No, at this moment we dont have installments
No,at the moment we dont have this service.

WHOLESALE

Yes,some of our vendor/shop has wholesale service, you should contact the shop directly if you are intreasted for the wholesale item.
The Payment is depends on the shop policy, but generally will be paying on front and the transfer will be throw online transfer companies.
its depend on the shop policy, some of them having mimimum quantity as item pcs, some of them as minimum amount for order

MULTIVENDOR

if you doing business in turkey and you like to marketing your product to sell it outside turkey, this is good chance for you.
Yes, there is fees for registeration which ou can see more detail on the multivendor page.

RETURN, CANCELLATION

You can return your online purchases (underwear, personal care and swimwear categories are excluded) in sell able condition without removing price tags and in its original package, within 7 days from delivery date.